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Sync Room Status from Opera 5 & Specials Requests field from OHIP and Opera 5

Gil H
Updated

New field Specials are available now in the Guest Billing, Communication Hub and Scheduled Messages for Duve customers using Opera 5 and OHIP.

 

Room Status

Room Status from Opera to Duve is shown in the Room Level under General Information.Screenshot 2023-10-08 at 7.30.13 PM.png

 

Room Status can be used to filter Scheduled Messages.Screenshot 2023-10-08 at 7.32.40 PM.png

Special Requests - Syncs from Opera 5 and OHIP

 

The Special Requests section can be found in the Connectivity section of the Reservation page

Screenshot 2023-10-08 at 7.15.22 PM.png

 

How to Use It?

Now you can target guests with different Special Requests to filter content or send them messages. When selecting the field, type the Special Request Code with the exact syntax as shown in the field in Opera and click create to save the option. Do not add any extra spaces or capital/non capital letters. 
 
Guest Billing
Select Custom Conditions and add 'Special Request'. 
Screenshot 2023-10-08 at 7.18.38 PM.png

 

Communication Hub:Screenshot 2023-10-08 at 7.22.28 PM.png
 
 
Scheduled Messages:
 
Screenshot 2023-10-08 at 7.22.56 PM.png
 
 
For more information on Opera 5 integration, see Opera 5 on Prem Integration Specs.
 

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