Are you fully capitalizing on your revenue potential? At Duve, we believe there's always room for growth and improvement. To guide you towards maximizing your earnings and enhancing your bottom line, we've laid out five helpful strategies below.
1. Personalize each guest's journey
Use custom questions in Duve's online check-in to get to know your guests better. By identifying their special interests and needs you'll be able to automatically match them with the upsell service that's most relevant to their needs, learn more about how to do that in our 'Art of the Upselling' eBook available here. To create custom questions, go to Settings > Check-in > Custom questions.
Check out some custom questions that you can use to personalize upsell offerings to your guests. Click here >>
2. Effortlessly maximize marketplace revenue
With Duve's marketplace not only can you expand the range of services offered to your guests, but you can also earn revenue from each and every purchase. From city tours to e-scooters, escape rooms, and more, your guests will be able to browse through dozens of available services, not only enriching your guests' experiences but also boosting your revenue.
Check out all the marketplace services available in your area here >>.
3. Optimize your existing inventory
Don’t miss out on easy revenue opportunities. Offer room upgrades, early check-ins, and late check-outs when available. Proactively informing guests about these options can turn available services into profitable opportunities. Plus, to ensure that guests are able to easily access these offers make sure to categorize them clearly in the guest app.
4. Craft unique package deals
Tailor special packages to cater to the diverse needs of your guests. From a late-night snack pack to exclusive honeymoon bundles, creative packages can significantly increase your revenue potential.
Need inspiration? Here are some ideas of special packages you can offer at your properties to get you started. Click here >>
5. Strategically time your upsells
It's not only crucial to target the right guest with the right offerings, but it's also important that it's done at the right time. Timely reminders enhance the relevance of add-on services. Additionally, use QR codes in your properties to direct guests to specific upsells. For example, place a QR code near the fridge to lead guests to a 'fill-my-fridge' upsell in your guest app.
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