Ideal Payment option available for Adyen customers

How to Set It Up

To add/verify Ideal as a payment method in the Adyen account

Go to the Merchant Account > Settings > Payment Methods and request the Ideal Payment Method.

Enable Ideal payments in Duve

1. Enable iDEAL in Duve:
   • Navigate to the Billing tab in your Duve account settings.
   • Locate the Adyen Configuration field and switch the toggle to enable iDEAL.
2. Set Payment Preferences:
   • Add the capability of credit card and bank transfer options for guest payments to your IDEAL account.
   • For iDEAL, ensure the necessary payment workflow is set up to redirect guests to the secure iDEAL payment page.

Enhanced Payment Capabilities

1. New Tab Payment Flow:
   • All payments for stays and upsells, and additional services take place in a new browser tab, enhancing security and compatibility (not an iFrame).
   • This new flow ensures a clear and uninterrupted payment experience for guests, particularly when using iDEAL.
   • After completing their payment, guests can click "Next" to return to either the online check-in wizard or the guest app, depending on where they were in the process at the time of payment.
2. Flexible Payment Methods:
   • Credit Card: Guests can use traditional credit card payments for transactions.
   • iDEAL: For guests in the Netherlands, iDEAL offers a seamless and secure bank transfer payment option.
3. Refunds and Cancellations:
   • Hosts can issue full or partial refunds directly in Duve for both credit card and iDEAL payments.
   • Transactions can also be canceled, providing control over the payment process.