Security & Login

At Duve, safeguarding your data is our top priority, which is why two-factor authentication (2FA) will be mandatory for logging into Duve's Frontdesk starting November 6, 2024.

 

 

Duve's Security Offerings to secure your account include:

 

• Multi Factor Authentication - is a security measure that requires a user to present two or more forms of verification before they can access an account, system, or service. By adding extra layers of security, MFA reduces the risk of unauthorized access, even if one factor (like a password) is compromised.
• Single Sign-On (SSO) - is a user authentication process that allows you to log in to multiple applications or websites using just one set of credentials, typically a single username and password. With SSO, you don’t have to remember and manage multiple usernames and passwords for different services.

 

Multi Factor Authentication

By Default, all Duve customers will have 2FA when logging in.

 

Login Options

1. Username and password + magic link
2. Google Login
3. Microsoft Login (coming soon!)
4. SSO for customers who have added SSO

Google Login

Select the Google Login option to login. The user will then be prompted to sign in using their Google Login credentials. 

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Username and Password

When logging in via username and password, Duve will then send an email with a Magic link to login to your Duve Account. Please note that a user will receive the login link to their email address associated with their Duve user.

The host will receive an email in their inbox with a button, copy of the magic link and a QR code to scan to login to their Duve account. (QR code hidden in example below)

 

 

After clicking on the Magic Link, the user will be asked to Confirm the login and then be logged into their Duve account. There is also the option to Trust the device and it will remember the device for 30 days, so no new login is required each time. 

 

 

Go to Edit Profile > Security

 

 

 

Once you enable the MFA button, a user can decide to add the code to be received via an Authenticator App. Click 'Connect Authenticator app' to generate a QR code to be added to the Application. 

 

 

Download the Google Authenticator app from the App Store or Google Play Store. Scan the following QR code with the Google Authenticator app on your phone.

 

That's the process for enabling the MFA options!