In the initial sync, Duve only pulls rooms and its corresponding reservations.
In order to sync the new rentals/rooms into Duve, there must be reservations on the rentals for the rental to sync.
- First step is to a test reservation on each rental in the PMS.
- Once a test reservation is created on each rental, go to your Connect& Sync page
- Click on Full Sync
4. Check your Dashboard for the a new Notification called 'Reservation full sync completed'
Once you see that the sync with your PMS was successfully completed, check your Rentals page for the rentals you were looking to sync.
5. Once you see the Rentals in Duve, you're done! Go ahead and delete/cancel the test reservations in your PMS.