In order to connect your Protel Air account, please go to Settings > Connections > Add New and choose Protel Air as your sync source.
Request to connect to Duve from Protel Air Support team
The hotel must contact Protel team and acquire Duve's marketplace, there might be additional implementation fees. Protel will connect Duve and provide Hotel ID + API Token, so they can push reservations & rooms to Duve, you will need to supply their implementation team with the following URL (same for all hotels):
Add the Hotel ID and API key to your Duve account
Please note at this time, no new rentals or reservations will sync. Please request from Protel's Support team to do a Reservation Flush to sync all the rentals and reservations.
Before Going Live
Once Protel sets a connection date, their implementation team would need time with Dev to run some tests on several methods before declaring the connection as completed. Please loop in Duve Support to run these tests on the account before going live.