DuveAI - How to test SmartReply

To set up the SmartReply, see How to set up DuveAI SmartReply

To learn more about DuveAI, please see: DuveAI

Set up TestMode on the AI Agent

Go to Settings > DuveAI > Agents. Under SmartReply > Switch the mode to ‘Test mode’. Please note that the DuveAI setup must be done per brand.

Testing by WhatsApp

1. Create a Test Reservation in Duve - How to Create a Test Reservation in Duve 
2. Add your personal phone number to your test reservation.
3. Open the Chat
4. Send yourself a message to initiate the conversation
5. Then, assign the AI team member to your conversation
6. Start messaging! AI Agent will answer and provide the Sources

Testing by Chat

1. Create a Test Reservation in Duve - How to Create a Test Reservation in Duve 
2. Assign the AI team member to your conversation

1. Open the Guest App of the Guest and write a question in the chat
2. AI Agent will answer and provide the Sources

Ready to Start?

Important: After finishing to test the AI, please make sure to switch it back to 'Auto Answer Mode' so the AI will start responding to guests. 

To learn more about each DuveAI setting, please see How to set up DuveAI SmartReply