Overview
We’re excited to announce our new integration with Hotek’s mobile key system, designed to make hotel operations smoother and provide guests with a seamless experience. With the integration of Duve and Hotek, guests can enjoy a quick and easy online check-in, unlocking their rooms directly from their smartphones — all without needing to download any extra apps.
The Mobile Key will only work on the door from the guest's Check-in to Checkout day. The Earliest time that the guest will be able to enter the room with the key will be dependent on the auto-release by reservation status setting.
Guests will not be required to download a Native App to their phones in order to use the mobile keys. When guests receive the notification that the key is ready, they will be led to the page in the Guest App titled 'Room Key' where they will see their Room key and any common doors that are available to their reservation.
Guests need to enable Bluetooth and location services in order to access the room key button.
The integration supports -
- Early check-in & Late check-out
- Room allocation
Use Cases
Seamless Mobile Key Access
- Guests can check in online via Duve’s web app and immediately receive access to their rooms via mobile keys. No need to wait for a physical key at the front desk — just unlock the door with your phone.
Enhanced Guest Experience
- Bluetooth-enabled mobile keys mean guests can use their phones to unlock their rooms, without downloading additional apps. Plus, they don’t need to worry about carrying around a physical key.
For the online key connection, hosts must insert coordinates in order for the integration to work.

Guest perspective:


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