Guest Facing Custom Fonts

Duve’s Guest-Facing Custom Fonts feature allows hosts to upload and apply their own brand fonts across all guest-facing experiences. 

Overview

With this feature, you can upload custom font files, map them to Duve’s supported font weights, and apply them instantly to guest-facing modules like the Guest App and Online Check-in/Check-out.

Important to note

• Only single-weight font files are supported
• You can upload one file per font weight
• Supported file formats:
  • .otf
  • .ttf
  • .woff

Where custom fonts are applied

Once saved, your custom fonts are applied automatically across all guest-facing areas, including:

• Guest App
• Online Check-in (OCI)

Online Check-out (OCO)

• Loading and transition pages

How to Set it up?

Go to Settings → Branding Settings → Fonts

In the Fonts dropdown, click Upload font

Once font is uploaded, return font settings to select and apply

FAQ

Q: Do I need to upload all font weights?

A: No. You can save your setup as long as at least one font file is uploaded. However, you are responsible for ensuring your chosen files provide the desired visual result.

Q: Will Duve adjust or fix missing font weights?

A: No. Duve does not automatically correct or complete missing weights. Make sure you upload and map the correct files.

Q: Can I preview the font before saving?

A: You will see the font file names during upload. Once saved, the font is applied immediately across guest-facing modules.

Q: Can I use different custom fonts for different brands?

A: Yes. Custom fonts are supported per brand, allowing each brand to maintain its own typography.