Stripe Integration

Duve offers integration to Stripe payment provider to enable guest billing, upsells and pre-authorization during the guest experience journey.

The Stripe Integration is available to all customers in Europe, North America and Australia.

Supported Features:

• Security Deposit
• Guest Billing
• Upsells

How to Set it Up?

Go to your Duve Billing page and click 'Enable with Stripe'

The page will refresh for you to open an account or to add your existing account:

After you complete your login or your account registration, the page will refresh and the connection will be established.


Accounts with brands:

In order to add Stripe on the brands, you must ensure that there is a Stripe account first on the main Settings.

Once there is a Stripe account connected on the Main Settings, go to the brand > Advanced > Payment Processor. 

Click the toggle to override the Stripe account on the main Settings, and then click "Enable with" to assign a new Stripe account. 

The Guest Experience

Important Note:

When a Stripe account is connected, all payment charges and holds for all Duve features will be taken by the connected Stripe account.