Duve offers integration to Ingenico by Worldline payment provider to enable guest billing, upsells and pre-authorization during the guest experience journey.
Duve supported Payment types:
- Guest Billing
- Additional Hold
- Upsells
Capabilities:
- Preauthorization
- Note: Duve does not support a PreAuthorization of '0 euro' which would be used to take a token on the card.
- Direct Charges
How to Set it Up?
To connect your Worldline account to Duve, go to Settings>Billing and scroll down until you see the field to Enable Credit card Payment:
Click on Worldline and enter the following fields:
- Add your PSPID to the ‘Merchant ID’ field*
- Add your API Key to the ‘API Key ID’ field*
- Add your SECRET API KEY to ‘SECRET API KEY’ field*
- Add your Company Name to ‘Company Name’ field*
*required
Retrieve Credentials from Ingenico
Go to your Ingenico account and login here.
PSPID: To get your PSPID, go to Configuration>Password>PSPID. Enter your PSPID as the Merchant ID
To get your API key, go to Configuration>Technical Information>Ingenico Direct Settings and the API Key is listed under ‘Key’. Add the Key under the API Key ID field in Duve
Webhooks Settings for the Worldline Account
Once you have entered all the required fields, click Connect in Duve.
Once you add the items to connect in Duve, copy the webhook URL on the page. If the account is valid, you will see the webhook URL like so:
Then, go back to Worldline, go to Configuration>Technical Information>Ingenico Direct Settings and generate Webhooks API Key.
Then paste the webhook URL in the Endpoint URLs section and Save.
*You must have a value for Webhooks Key in the field in order to save the Endpoint URL from Duve.
Once it is saved successfully, you're Done! Your Worldline account is now fully integrated to Duve.
The Guest Experience
The Payment methods listed under Payment Details are the payment methods supported by your Worldline Account.
Operations:
To view the transactions in your Ingenico account, go to Operations > View Transactions. Each transaction will have its own page but in the main list you will see the most recent status. When you enter the transaction, you will see the Authorization Logs at the bottom.
Merchant Reference Number is in the URL of the Orders page
PMS External ID is sent to the Merchant Parameters section of each transaction
Duve Order page:
Order logs in Duve on the Upsell page will match the Authorization Logs in Worldline.
Refund Request Sent means that Refund is pending. If you refresh the page you will see the order update log.
Token
Duve will save a token on the credit card for Additional Hold/PreAuthorization Payments.
Troubleshooting
- If the iFrame does not close, your Webhook URL from Duve is not set properly on your Worldline account.
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