Duve can be configured to send emails to your guests from your own email domain, which helps increase brand awareness. Each brand in your account can be verified with its own domain, separate from your main account.
Until this configuration is updated, Duve sends emails using a pre-assigned domain name from our email server, m.duve.co.
Configuring a custom email domain does not affect incoming mail or any other aspect of your existing email setup. The personalized domain verification only provides Duve with the permission needed to send communications with your branding.
As part of supporting your sub-brand's emails, messages, and communication, you can create a different guest journey for each hotel or group of vacation rentals. This lets you customize the guest journey per hotel and set different Online Check-in rules per brand.
How to set it up
-
Set up an extra brand in your account. See the Extra Brands article for the full process.
-
Select the brand from the list. The domain verification settings for that specific brand are displayed.
-
Open the Domain verification tab and enable the option to override the main brand settings.
-
Once the override is enabled, the custom mail domain setup appears. Fill in the domain you want this brand to send from.
- Complete the DNS setup for the domain. Follow the steps in the Domain Verification article.
Result
Once everything is set up, emails are sent from your own branded domain.
Comments
0 comments
Article is closed for comments.