Paulina

Duve now supports a new Selfie Match workflow that enables hosts to verify guest identity via a live selfie taken in the Online Check-in. This verification compares the selfie with the passport up...

Duve now offers enhanced control over the guest login experience, enabling hosts to customize the login method for their properties. This update is particularly beneficial for hosts with a high vol...

Duve is introducing a new capability that automatically cancels upsell orders when a reservation is canceled. This ensures guests are not charged for services they won't receive, and revenue report...

Duve now supports syncing both the Booker and the Main Guest from Mews PMS reservations. This enhancement is especially valuable for properties handling high volumes of corporate or third-party boo...

Duve now lets hotels choose which team members receive pop-up notifications for each individual Menu Upsell. This is ideal for properties with multiple F&B outlets or departments that want to strea...

The new user permission Brand Manager capabilities give property groups greater control over user access at the brand level. Managers can now add, remove, and assign roles for users specifically ti...

For OHIP PMS hosts, you can sync back the guest's Stay Payment back to the PMS. How to Set it Up Set up Payment Methods in OHIP Set the Cashier ID in OHIP Add the fields to the OHIP Connection setu...

The Staff Assisted Check-in feature introduces a powerful enhancement to Duve’s Online Check-In (OCI) experience by allowing hosts to remotely push check-in content, including registration cards, d...

The “Products” blocks have been enhanced with advanced filtering options, allowing hosts to easily search for specific products and identify the associated brand for each item.That way host will be...

Duve now supports a new payment collection method that enables properties using Nexi (Concardis) to authorize a guest’s payment in advance and capture it automatically on the check-in day. This met...