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  1. Duve
  2. Communication

Communication

Communication Hub

  • Auto Replies
  • Auto Translations
  • Broadcast Messaging
  • Canned Responses
  • Canned Responses Setup by Brand
  • Email Editor: Improved Message Scheduling and Editing Capabilities
See all 23 articles

SMS & WhatsApp

  • Easy Preview of SMS & WhatsApp Messages for Hosts
  • SMS logic for contacting local phone numbers
  • Support for Free text WhatsApp messages
  • SMS Supported Countries
  • Scheduled Messages - Communication Fallbacks
  • SMS Capabilties For Australian Customers
See all 11 articles

Custom Phone Number for SMS and WhatsApp

  • Managing your WhatsApp Sender within your Facebook Business Manager
  • Porting an Existing WhatsApp Number into your Duve Account
  • Verifying your Facebook Business Manager account
  • Customer Instructions to find FBManager - for Custom WhatsApp
  • Purchase a Custom Phone Number for your Duve account
  • Instructions to find your Facebook Business Manager ID for Custom Phone Number for WhatsApp

DuveAI

  • How to set up DuveAI SmartPriority
  • How to set up DuveAI SmartReply
  • DuveAI - How to test the AI Agent
  • DuveAI

FAQ & Best Practices

  • Scheduled Message condition for ID Verification status
  • Communication Hub FAQ
  • How to send an Email Template manually
  • Cover image by Rental can be added to the Email Editor
  • Enhancing Analytics with Scheduled Message tags
  • Enhanced Flexibility in Scheduled Messages for Last-Minute/Reservation Created After Trigger Bookings
See all 21 articles
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