Communication Hub
- Auto Replies
- Auto Translations
- Broadcast Messaging
- Canned Responses
- Canned Responses Setup by Brand
- Email Editor: Improved Message Scheduling and Editing Capabilities
SMS & WhatsApp
- Easy Preview of SMS & WhatsApp Messages for Hosts
- SMS logic for contacting local phone numbers
- Support for Free text WhatsApp messages
- SMS Supported Countries
- Scheduled Messages - Communication Fallbacks
- SMS Capabilties For Australian Customers
Custom Phone Number for SMS and WhatsApp
- Managing your WhatsApp Sender within your Facebook Business Manager
- Porting an Existing WhatsApp Number into your Duve Account
- Verifying your Facebook Business Manager account
- Customer Instructions to find FBManager - for Custom WhatsApp
- Purchase a Custom Phone Number for your Duve account
- Instructions to find your Facebook Business Manager ID for Custom Phone Number for WhatsApp
DuveAI
FAQ & Best Practices
- Scheduled Message condition for ID Verification status
- Communication Hub FAQ
- How to send an Email Template manually
- Cover image by Rental can be added to the Email Editor
- Enhancing Analytics with Scheduled Message tags
- Enhanced Flexibility in Scheduled Messages for Last-Minute/Reservation Created After Trigger Bookings