We have added new capabilities to our integration with Mews in order to sync back orders as either a service or a product, giving you greater visibility and better categorization for accounting in Mews.
Connecting upsells from Duve to existing products will simplify the upsell management process and ensuring consistency across different offerings.
Overview
To facilitate this new functionality, we have introduced a set of requirements and features to support the capability of pushing upsells into the system:
Sync the following upsells to Mews:
- Late Check Out
- Early Check In
- Room Upgrade
- Custom product Upsells
The purchase will be synced with the quantity and price per product. The price set on the Upsell service in Duve will override the price and tax settings set on the Product in Mews.
3 items needed for setup:
- Set up the Product in Mews
- Set up Payment Methods (for credit card transactions only)
- Set up for Sync of Tax Codes (for credit card transactions only)
How to create a Product in Mews
| How to set a Product in Mews |
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Go to Settings > Services> Click on the Bookable Service you would like to add the Product for.
Go to Menu>Services>Find Service>Click into service.
Copy URL of the page after Detail/“….“. The Highlighted section in Step 2 is the Billing Identifier.
Click on Products.
Create a Product using the +
In the Product, go to the URL and copy the Product ID
Important Notes:
- The price of the service in Mews must be set to 0€ so that the price does not duplicate in Duve.
- The service will not show on the main billing page, only on the Guest Profile in the Folio.
Set up in Duve
Mews users will now find a new toggle option in the "Advanced" section called "Sync as a product."
You must add both IDs in both fields in order to Sync as a Product.
- Fill in the Billing Identifier with the Bookable Service ID.
- Fill in the Product ID as the Billing identifier (Product ID) in the case of product orders.
To set up the Payment Methods for Credit Card Payments
- Go to the Main menu > Settings > Property > Finance > Accounting Configuration.
- Under External payment types, choose the payment methods that want to have available.
- The following list must be added:
- Visa
- Mastercard
- Amex
- Diners club
- The following list must be added:
For Tax Codes to be updated into Mews by Duve for all Upsells synced
Go to Settings > Connections > click on the desired Mews connection. Enable the toggle for Pull Tax Codes and save.
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On each upsell, please add the tax rate as a whole number (between 0-100) and set the upsell to be paid as 'Paid by Credit Card'. When the guest pays by credit card, you can see the tax codes shown in the invoice section.
Note: Tax codes will not be synced for upsells paid by cash.
You're Done!
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