Mews: Sync upsells back to Mews as a Product – Duve

We have added new capabilities to our integration with Mews in order to sync back orders as either a service or a product, giving you greater visibility and better categorization for accounting in Mews.

Connecting upsells from Duve to existing products will simplify the upsell management process and ensuring consistency across different offerings.

Overview

To facilitate this new functionality, we introduce a set of requirements and features to support the capability of pushing upsells into the system:

Sync the following upsells to Mews:

Late Check Out
Early Check In
Room Upgrade
Custom product Upsells

The purchase will be synced with the quantity and price per product. The price set on the Upsell service in Duve will override the price and tax settings set on the Product in Mews. Screenshot 2023-10-08 at 7.08.03 PM.png

How to create a Product in Mews

How to set a Product in Mews

Go to Settings > Services> Click on the Bookable Service you would like to add the Product for.

Go to Menu>Services>Find Service>Click into service.

Copy URL of the page after Detail/“….“. The Highlighted section in Step 2 is the Billing Identifier.

Click on Products.

Create a Product using the +

In the Product, go to the URL and copy the Product ID

Screenshot 2023-12-21 at 9.55.51 PM.png

Important Notes:

The price of the service in Mews must be set to 0€ so that the price does not duplicate in Duve.
The service will not show on the main billing page, only on the Guest Profile in the Folio.

Set up in Duve

Mews users will now find a new toggle option in the "Advanced" section called "Sync as a product."

You must add both IDs in both fields in order to Sync as a Product.

Fill in the Billing Identifier with the Bookable Service ID.
Fill in the Product ID as the Billing identifier (Product ID) in the case of product orders.

Notes:

When the toggle is turned "Off," the upsell will be synced as a service in Mews.
When the toggle is turned "On," the upsell will be synced as a product. This allows you to align your upsell offerings with your desired categorization in Mews.

How to create a Product in Mews

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