Misterbooking | Integration Specs

Integration Type

2 Way Integration

How to Connect

Misterbooking | How to Connect – Duve

1 Way Sync (from PMS to Duve)

What We Sync

🏨 Sync in Room

• Room Name
• Unit Type
• Unit Number
• Additional Codes
• Rental/Keybox Codes

🗓 Sync in Reservation

• Reservation Dates
• Guest’s Assigned Rooms
• Reservation ID
• Booking Source
• PMS Status:
  • Confirmed
  • Checked-in (In House)
  • Checked-out (Post Stay)
  • Canceled
• Guest’s Name
• Guest’s Phone Number (Country derived from phone code)
• Guest’s Email
• Guest’s Address
• Guest’s Nationality (used to assign language)
• Guest’s Profile
• Number of Guests
• Guest Notes
• Opt-In
• Booking Agent
• Sub Reservations
• Currency

💳 Payments

• Folio Sync (Not Live)
• Payment for Stay (Total accommodation only)

2 Way Sync (from Duve to PMS)

What We Push Back

📩 Pre Check-In

• Verified Email
• Verified Phone Number
• Guest Language (10 languages only)
• Guest Country
• Reservation Payment
• Estimated Check-In Time
• Additional Hold (As a Comment)
• Personal Details Updates:
  • Passport Number
  • Address
  • City
  • Country
  • Zipcode
  • Document Type
  • Nationality
  • Date of Birth
• Opt-In
• Custom Questions (Only as a Comment)
• Pre Check-In Summary (pushed as a comment)

🧾 Pre Check-Out

• Pre Check-Out Summary (pushed as a comment)
• Estimated Check-Out Time (pushed to notes)

💳 Payments & Orders

• Payment for Stay (Note: Misterbooking does not notify Duve of VCC or PMS-collected payments, so guests will always be asked to pay full amount in Duve)
• Cancellations and refunds pushed to PMS
• Early Check-In (as an order)
• Late Check-Out (as an order)
• Room Upgrades (as an order)
• Custom Services (as an order – includes transportation)