Misterbooking | Integration Specs

Integration Type

2 Way Integration

How to Connect

Misterbooking | How to Connect – Duve

1 Way Sync (from PMS to Duve)

What We Sync

🏨 Sync in Room

• Room Name

• Unit Type

• Unit Number

• Additional Codes

• Rental/Keybox Codes

🗓 Sync in Reservation

• Reservation Dates

• Guest’s Assigned Rooms

• Reservation ID

• Booking Source

• PMS Status:

  • Confirmed

  • Checked-in (In House)

  • Checked-out (Post Stay)

  • Canceled

• Guest’s Name

• Guest’s Phone Number (Country derived from phone code)

• Guest’s Email

• Guest’s Address

• Guest’s Nationality (used to assign language)

• Guest’s Profile

• Number of Guests

• Guest Notes

• Opt-In

• Booking Agent

• Sub Reservations

• Currency

💳 Payments

• Folio Sync (Not Live)

• Payment for Stay (Total accommodation only)

2 Way Sync (from Duve to PMS)

What We Push Back

📩 Pre Check-In

• Verified Email

• Verified Phone Number

• Guest Language (10 languages only)

• Guest Country

• Reservation Payment

• Estimated Check-In Time

• Additional Hold (As a Comment)

• Personal Details Updates:

  • Passport Number

  • Address

  • City

  • Country

  • Zipcode

  • Document Type

  • Nationality

  • Date of Birth

• Opt-In

• Custom Questions (Only as a Comment)

• Pre Check-In Summary (pushed as a comment)

🧾 Pre Check-Out

• Pre Check-Out Summary (pushed as a comment)

• Estimated Check-Out Time (pushed to notes)

💳 Payments & Orders

• Payment for Stay (Note: Misterbooking does not notify Duve of VCC or PMS-collected payments, so guests will always be asked to pay full amount in Duve)

• Cancellations and refunds pushed to PMS

• Early Check-In (as an order)

• Late Check-Out (as an order)

• Room Upgrades (as an order)

• Custom Services (as an order – includes transportation)