Integration Type
2 Way Integration – Basic
How to Connect
1 Way Sync (from PMS to Duve)
What We Sync
🏨 Sync in Room
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Room Name
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Unit Type
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Unit Number
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Unit Description
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Street
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Street Number
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Unit City
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Country
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State (if available)
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Postal Code
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Coordinates
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Area
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Floor
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Room Size
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Room Image
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Room Amenities
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Location
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Number of Beds
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Bed Types
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Maximum Number of Guests
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Number of Baths
📅 Sync in Reservation
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Reservation ID
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Assigned Rooms
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Reservation Dates
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Booking Source
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Reservation Status
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Confirmed
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In House (Checked-In)
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Post Stay (Checked-Out)
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Canceled
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Guest Name
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Guest Phone
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Country derived from phone number code
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Guest Email
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Number of Guests
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Guest Notes
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Client ID
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PMS Notes
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Guest Country
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Inferred from nationality; also determines guest language
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💳 Payments
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Guest Payment for Stay
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Room and Tax details
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Paid and Unpaid amounts
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2 Way Sync (from Duve to PMS)
Sync-Out
🟩 Pre Check-In
Uploaded to Guest Profile in Elina:
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Verified Email (synced to contact field)
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Verified Phone Number (synced to contact field)
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Estimated Check-In Time (Arrival Time)
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Birth Date
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Passport Number
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Personal Detail Updates
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Summary Note with all Pre Check-In answers (includes Custom Questions)
🟦 Pre Check-Out
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Pre Check-Out Summary (as a comment)
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Estimated Check-Out Time (Departure Time)
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Note with link to reservation in Duve (for satisfaction rating)
Access Codes
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Access Codes synced from Elina
New! Access Codes sync from Elina – Duve
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