Beds24 Integration Specs

Integration Type: 2 Way Integration

How to Connect

Beds24 | How to Connect

1 Way Sync in to Duve

What we sync?

• Customer’s Room/Rental Information (as long as it exists in the PMS)
  • Rental/Room Name
  • Room type
    • Room Images
  • Full Location & Address (Street Number, Street Name, City, Country, Postal Code, Coordinates)
  • Apartment Number
  • Room amenities
  • Number of Beds
  • Type of Beds
  • Max number of guests
  • Number of Baths

• Reservation Information (can also handle sub reservations)
  • Reservation Dates
  • Room Allocation (or Room Type allocation)
  • Contact information (Name, Phone Number, email address)
    • Country by phone is pulled from the country code of the phone number
  • All guests (Adults, Children, Babies)
  • Sub Reservations Logic Supported
  • Booking Source
  • Booking Source 2
  • Reservation statuses (from the PMS)
    • Confirmed
    • Checked-in (In House)
    • Checked-out (Post Stay)
    • Canceled
  • Notes from the PMS

Access Codes - Pulling Access Codes from Beds24

Payments (Folio)  

• • Guest Payment for Stay (only when reservation first sync in)
    
    • Routing is not supported
    • Room and Tax for the Guest will show on the Payments section (Paid and Unpaid)
    • For example:

OTA Integrations

Connect OTA accounts directly to sync messages to Duve Communication Hub from Beds24 - Beds24 Airbnb & Booking.com Communication Hub Sync

• Summary uploaded as a comment
• Updated Guest Contact information
  • Verified Guest Email
  • Verified Phone Number
  • Guest language
• ETA uploaded to the specific field and as a comment
• Summary Note to the Unified Inbox with all Pre Check-in information that was filled (Custom Questions answers are included in this)
• Guest Billing (Payment for Stay)
• Additional hold
• Upsell purchases updated to guest folio - each are itemized with payment type
  • Add to Hotel Bill
  • Pay by Credit Card
• URL to Required Documents section

Pre Checkout

• Note with link to reservation in Duve (to see Satisfaction Ratings)

How to set up Upsells including Early Check-in, Late Checkout and custom services

• Article: How to sync Upsells back to Beds24
• Add the item code to the Billing Identifier section on the Upsell
• For example: