TTLock Mobile keys | How to Connect

Overview

With our new TTLock integration, your guests can now use Duve to unlock their rooms.

TTLock is a popular digital lock system used across many hospitality properties. By integrating it with Duve, hosts can now automate access provisioning directly from the Duve Guest App.

Here’s how it works in a nutshell:

• Guests can access their room via a “Room Key” button in the Duve app.

Guests are not required to download a Native App to their phones to use the mobile keys.

Pricing:
 

How to Set It Up

1. Make sure that the configuration in TTlock is aligned to this:
   
   Enter your connection info in the Key Provider section:
   
    
2. Duve will fetch your list keys from TTLocks.
3. Completed the setup in the key connection page:
   

4. Match each lock with the correct room in Duve:
   

5. Complete the necessary setup for the "Extra doors":
   

Use Cases

• Once the guest checks out or the reservation is canceled, their access is automatically revoked. The result? A secure, self-serve experience that saves time for both staff and guests.
• If the TTlock keys require "Gateway", both keys and the Gateway need to be added to the TTlock App, in case the key is not set up in TTlock.
• Please note that Duve supports only the main TTlock app/platform, and not TTlock's Subsidiary companies.
• Keys release is based on the reservation's status (which comes and updates in the PMS), and codes release is based on the reservation's ETA.