MiniHotel Integration Specs

MiniHotel Integration Specs

• 2 Way Integration

• 1 Way: Sync Room/Rental Information, Future Reservations (Room Allocation, Reservation Dates, Guest Name, Contact Information, Number of Guests)
• 1 Way: Sync Payment for Stay (Total Accommodation) Information to Duve 
• Way: Sync PMS Notes to Duve

• 2 Way - Basic: Sync Back Contact Information (Email Address & Phone Number) to the contact fields on the Guest Profile
• 2 Way - Basic: Add a Note with the Pre Check-in summary to the Notes section of the PMS
• 2 Way - Full: Sync back Payment for Stay record to the Guest Folio
• 2 Way - Full: Sync back purchases of upsell services to the Guest Folio
• 2 Way - Full: Upload Guest Documents (E-Signature & ID/Passport Upload) to Guest Profile

• Customer’s Room/Rental Information (as long as it exists in the PMS)
  • Room Name
  • Room Type
  • Room Number
  • Floor
  • Location (Street Address, City, State, Country, Zip Code, Map Coordinates)
• Reservation Information
  • Reservation Dates
  • Room Allocation (or Room Type allocation)
  • Contact information (Name, Phone Number, email address)
    • Nationality of guest in the PMS identifies what the country of the guest is and therefore the guest language
      • Country by phone is pulled from the country code of the phone number
  • Booking Source
  • Reservation statuses (from the PMS)
    • Custom Res statuses can be created in Minihotel
  • Guest Payment for Stay
    • Room and Tax for the Guest will show on the Payments section (Paid and Unpaid)
    • For example:

• Uploaded to Guest Profile in the PMS
• Updated Guest Contact information
  • Email
  • Phone Number
• Arrival Time
• Guest Documents (E-Signature, ID document scans)
• Summary Note with all Pre Check-in information that was filled (Custom Questions answers are included in this)
• Custom Questions (with field match):
  • Nationality
  • Date of Birth
• Guest Billing (Payment for Stay)
• Upsell purchases updated to guest folio - each are itemized with payment type
  • Add to Hotel Bill
  • Pay by Credit Card

• Departure Time
• Payment For Stay
  • Claim of authorization will sync back to folio
• Note with link to reservation in Duve (to see Satisfaction Ratings)

• Each service in Minihotel will have an item code (can be any character item ex. 1234)
• Add the item code to the Billing Identifier section on the Upsell
• Supported services to integrate back to Minihotel:
  • Custom product
  • Room Upgrade
  • Guest Billing
    • Check-in payment
    • Additional hold
    • Check-out payment
• Not supported services to push back to Minihotel:
  • Early Check-in
  • Late Checkout
  • Transportation

 

 

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