Integration Type
2 Way Integration
How to Connect
MiniHotel | How to Connect – Duve
Overview of the Integration
1 Way Sync
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Sync Room/Rental Information
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Sync Future Reservations (up to 4 months in advance of checkout date)
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Sync Payment for Stay (Total Accommodation) Information to Duve
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Sync PMS Notes to Duve
2 Way Sync
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Basic: Sync Back Contact Information (Email Address & Phone Number) to the contact fields on the Guest Profile
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Basic: Add a Note with the Pre Check-in summary to the Notes section of the PMS
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Full: Sync back Payment for Stay record to the Guest Folio
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Full: Sync back purchases of upsell services to the Guest Folio
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Full: Upload Guest Documents (E-Signature & ID/Passport Upload) to Guest Profile
1 Way Sync (from PMS to Duve)
What We Sync
🏨 Sync in Room
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Room Name
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Room Type (Unit Type)
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Room Number (Unit Number)
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Room Description
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Floor
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Location (Street Address, City, State, Country, Zip Code, Map Coordinates)
🗓 Sync in Reservation
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Reservation Dates
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Assigned Rooms
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Reservation ID
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Booking Source
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Reservation Status (Custom reservation statuses can be created in MiniHotel)
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Guest Name
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Guest Phone (Country inferred from phone code)
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Guest Email
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Guest Address
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Guest Nationality (used to assign Guest Language)
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Number of Guests
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Guest Notes
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Sub Reservations
💳 Payments
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Guest Payment for Stay
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Room and Tax amounts will show in Duve's payment section (Paid and Unpaid)
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Folio Sync: Live
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Routing for VCC is not supported
2 Way Sync (from Duve to PMS)
What We Push Back
📉 Pre Check-In
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Verified Email
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Verified Phone
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Estimated Check-In Time
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Reservation Payment
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Personal Details Updates (On Comments)
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Custom Questions:
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Name
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Address
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Birth Date
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Nationality
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Document Type & Number
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Zip Code
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Guest Documents (E-Signature, ID document scans)
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Room Upgrades (As an Order)
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Custom Services (As an Order)
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Update Reservation
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Pre Check-In Summary Note (includes custom question answers)
📍 Pre Check-Out
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Estimated Check-Out Time
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Reservation Payment
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Authorization Claim (syncs to folio)
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Pre Check-Out Summary Note
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Link to Duve reservation page (for Satisfaction Ratings)
Upsells
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Room Upgrade (Supported)
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Custom Product (Supported)
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Guest Billing (Supported)
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Check-in Payment (Supported)
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Additional Hold (Supported)
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Check-out Payment (Supported)
Not Supported:
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Early Check-In
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Late Check-Out
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Transportation
How to sync Upsells back to MiniHotel – Duve
Payment Sync & Sub-Folio Support
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Duve supports pushing payments to sub-reservations if sub-folio sync is enabled in both Duve and MiniHotel.
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If enabled:
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Each reservation receives its respective payment
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Guest can pay per unit (vs. full total on main reservation)
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If not enabled:
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Payment is assigned only to the main guest folio
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MiniHotel | Connect & Sync Page Setup – Duve
OTA Integrations
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