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Hostify Integration Specs

Nikki S
Updated

Integration Type

1 Way Sync + 2 Way via Webhooks (Developed by Hostify using Duve's API)

Note: This integration is maintained by the Hostify Partnerships and Integrations team. Any updates or fixes must be handled directly by Hostify.

How to Connect

Hostify | How to Connect – Duve

1 Way Sync (from PMS to Duve)

What We Sync

🏨 Sync in Room

  • Rental Name
  • Rental Type
  • Room Number
  • Floor
  • Location (Street, City, State, Country, Zip Code, Coordinates)
  • Number of Bedrooms
  • Bed Types
  • Number of Bathrooms
  • Maximum Number of Guests
  • Minimum Check-In Time
  • Maximum Check-Out Time

🗓 Sync in Reservation

  • Reservation Dates
  • Rental Allocation / Rental Type Allocation
  • Reservation ID
  • Second Reservation ID
  • Airbnb ID
  • Booking Source
  • Booking Source Second Label
  • Reservation Status (e.g., Confirmed, Canceled)
  • Guest Name
  • Guest Phone Number (Country inferred from phone code)
  • Guest Email
  • Guest Nationality (used to infer guest language)
  • Number of Adults
  • Number of Guests (Total)
  • Guest Notes
  • Membership
  • Booking Agent
  • Rate Plan
  • Sub Reservations
  • Client ID
  • Booking.com Direct

💳 Payments

  • Guest Payment for Stay
    • Total price only (no breakdown or extras)
    • Folio Sync not live

2 Way Sync (from Duve to PMS)

What We Push Back

📉 Pre Check-In

  • Pre Check-In (As an Object)
  • Verified Email (As an Object)
  • Verified Phone (As an Object)
  • Guest Language (As an Object)
  • Guest Country (As an Object)
  • Reservation Payment (As an Object)
  • Deposit (As an Object)
  • Additional Hold (As an Object)
  • Estimated Check-In Time (As an Object)
  • Personal Details Updates (As an Object)
  • Opt-In (As an Object)
  • Custom Questions (As an Object)
  • Attachments (As an Object)
  • Messages

📍 Pre Check-Out

  • Pre Check-Out (As an Object)
  • Estimated Check-Out Time (As an Object)

Webhooks (2 Way Event Sync)

The following events are pushed back from Duve to Hostify via webhooks:

  • Reservation Created
  • Pre Check-In Completed
  • Pre Check-Out Completed
  • Guest Document Uploaded
  • Order Created
  • Order Refunded
  • Guest Link Opened
  • Order Cancelled
  • Pre Check-In Updated
  • Pre Check-Out Updated

Upsells

  • Early Check-In (As an Order; ETA pushed to field)
  • Late Check-Out (As an Order; ETD pushed to field)
  • Custom Services (As an Order & As an Object)

OTA Integrations

 

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