How to Sync a Payment for Stay & Upsell products back to Stayntouch

In order to sync Payment for Stay and upsells back to Stayntouch, you must locate the Charge Code ID in Stayntouch and add it back to the Billing Identifier section of the Upsell. If there is no existing PMS Connect ID for the service, please create a new one. 

 

Please note: only a person with Admin user rights in Stayntouch can access the Charge Code ID.

 

Go to Configuration > Integrations > Utilities

 

PMS Connect ID Lookup

 

Filter the Entity for Charge Code and then find the Charge Code ID

 

Copy the Charge Code into the Upsell. Go to Advanced and paste the Stayntouch Charge Code ID into the Billing Identifier section

 

Save your changes and then you're done!