ResHarmonics Integration Specs – Duve

How to Connect

1 way sync (from PMS to Duve)

Room information

Room name
Unit number
Floor
Location
Number of beds
Maximum number of guests
Additional codes

Reservation information

Reservation dates
Assigned rooms
Reservation ID
Second reservation ID
Booking source
Reservation status
Guest’s name
Guest’s phone
Guest’s email
Guest’s nationality
Number of guests
Guest notes
Unique fields (booking source second label, membership access codes)
Booking agent
Rate plan
Folio sync (not live)
Sub reservations
Client ID
Booking.com Direct

2 way sync (from Duve to PMS)

Setup Webhooks for Events to be notified

Contact the ResHarmonics Support team for the Endpoint URL to add in the setup.

Click '+Add New' to add the webhook and headers in order to complete the 2 way sync of details back to ResHarmonics.

Update the information given by the ResHarmonics Support team in the webhook fields:

The following events are pushed back from Duve to ResHarmonics via webhooks:

Reservation Created
Pre Check-In Completed
Pre Check-Out Completed
Guest Document Uploaded
Order Created
Order Refunded
Guest Link Opened
Order Cancelled
Pre Check-In Updated
Pre Check-Out Updated

Sync-out fields

Pre check-in (only the verified email is updated into the PMS)
Verified email