Duve now supports routing instructions with Opera on Prem PMS. This means configuring which transaction codes will be ignored for the Guest Folio when reservations sync to Duve. This feature ensures a better guest experience regarding payments in the online check-in. Hosts can now control over which transactions should be excluded from Duve’s folio sync.
How to Set It Up?
How to set it up in Opera?
Enter "Opera configuration" > Setup > "Application settings":
Mark "Send pay routing in reservation YN":
The view of the codes on Opera:
Setup on Duve's end:
Navigate to Settings > Connection > PMS & Channel Manager Settings in the Duve platform.
Set Routing Instructions and exclude specific transaction codes
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- Identify the routing instruction in OHIP that defines charges that should not appear for guest payment.
- Ensure that the transaction codes listed here match what you intend to exclude from payment requests.
- Ensure that the transaction codes listed here match what you intend to exclude from payment requests.
Add the Routing Instructions codes to 'Agent routing instructions code with transaction code limit' field on the Connection page.
Note: Only Instructions codes listed here will be activated.
Package Codes will be ignored as long as there is a Transaction Code in the Package Setup that matches the Transaction code in the Routing setup.
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