Elina Integration Specs

Integration Type

2 Way Integration – Basic

How to Connect

Elina | How to Connect – Duve

1 Way Sync (from PMS to Duve)

What We Sync

🏨 Sync in Room

• Room Name

• Unit Type

• Unit Number

• Unit Description

• Street

• Street Number

• Unit City

• Country

• State (if available)

• Postal Code

• Coordinates

• Area

• Floor

• Room Size

• Room Image

• Room Amenities

• Location

• Number of Beds

• Bed Types

• Maximum Number of Guests

• Number of Baths

📅 Sync in Reservation

• Reservation ID

• Assigned Rooms

• Reservation Dates

• Booking Source

• Reservation Status

  • Confirmed

  • In House (Checked-In)

  • Post Stay (Checked-Out)

  • Canceled

• Guest Name

• Guest Phone

  • Country derived from phone number code

• Guest Email

• Number of Guests

• Guest Notes

• Client ID

• PMS Notes

• Guest Country

  • Inferred from nationality; also determines guest language

💳 Payments

• Guest Payment for Stay

  • Room and Tax details

  • Paid and Unpaid amounts

•  

2 Way Sync (from Duve to PMS)

Sync-Out

🟩 Pre Check-In

Uploaded to Guest Profile in Elina:

• Verified Email (synced to contact field)

• Verified Phone Number (synced to contact field)

• Estimated Check-In Time (Arrival Time)

• Birth Date

• Passport Number

• Personal Detail Updates

• Summary Note with all Pre Check-In answers (includes Custom Questions)

🟦 Pre Check-Out

• Pre Check-Out Summary (as a comment)

• Estimated Check-Out Time (Departure Time)

• Note with link to reservation in Duve (for satisfaction rating)

Access Codes

• Access Codes synced from Elina
  New! Access Codes sync from Elina – Duve

OTA Integrations

• Booking.com OTA Integration