Duve is proud to announce that customers can now bring their existing WhatsApp numbers to use in their Duve Account.
Please note:
- Only Phone numbers with WhatsApp can be ported into Duve, SMS not supported at the moment
- Adding the existing number will remove all previous conversation history from the WhatsApp
- Hosts will not be able to use the existing WhatsApp number on their phones, messages sent to the WhatsApp number can only be accessed through Duve
- The custom phone number is a paid feature for $55/50 eur per month per line (or pricing per your contract).
To start the process, please contact support@duve.com and send the following information. Our team will promptly reply and start the process.
- Send Duve the phone number that you would like to connect to your Duve account
- FBM Name & Facebook Business Manager ID that is verified, go to this link and take a screenshot of the page and send it back to us. Please note that a verified Facebook Business Manager is essential to this process.
The estimated delivery time for this is around 2 weeks.
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