Masteryield Integration
Integration Type:
- 2 Way Integration
Features of the Integration
-
- 1 Way: Sync Room/Rental Information, Future Reservations (Room Allocation, Reservation Dates, Guest Name, Contact Information, Number of Guests)
- 1 Way: Sync Payment for Stay (Total Accommodation) Information to Duve
- 1 Way: Sync PMS Notes to Duve
- 2 Way - Basic: Sync Back Contact Information (Email Address & Phone Number) to the contact fields on the Guest Profile
- 2 Way - Basic: Add a Note with the Pre Check-in summary to the Notes section of the PMS
- 2 Way - Full: Full Support for Companions
What we sync?
- Customer’s Room/Rental Information (as long as it exists in the PMS)
- Room Name
- Room Type
- Room Number
- Floor
- Location (Street Address, City, State, Country, Zip Code, Map Coordinates)
- Max number of guests
- Number of beds, toilets
- Reservation Information
- Reservation Dates
- Room Allocation (or Room Type allocation)
- Contact information (Name, Phone Number, email address)
- Nationality of guest in the PMS identifies what the country of the guest is and therefore the guest language
- Country by phone is pulled from the country code of the phone number
- Nationality of guest in the PMS identifies what the country of the guest is and therefore the guest language
- Booking Source
- Airbnb ID
- Reservation statuses (from the PMS)
- Confirmed
- Checked-in (In House)
- Checked-out (Post Stay)
- Canceled
- Guest Total Price
- Room and Tax for the Guest will show on the Payments section (Paid and Unpaid)
- Not Currently Supported for Group Reservations
- For example:
- Room and Tax for the Guest will show on the Payments section (Paid and Unpaid)
What we push back to the PMS?
Pre Check-in
- Each companions' information is uploaded to Guest Profile in the PMS
- Update Guest Contact information
- Phone Number
- Custom Questions - noted: How to set up Custom Questions for Masteryield
- Summary Note with all Pre Check-in information that was filled (Custom Questions answers are included in this)
Pre Checkout
- Summary Note with all Pre Checkout information that was filled with a note with link to reservation in Duve (to see Satisfaction Ratings)
Comments
0 comments
Please sign in to leave a comment.