Masteryield Integration Specs

Integration Type

2 Way Integration

How to Connect

Masteryield | How to Connect – Duve

Overview of the Integration

1 Way Sync

• Sync Room/Rental Information
• Sync Future Reservations (Room Allocation, Reservation Dates, Guest Name, Contact Information, Number of Guests)
• Sync Payment for Stay (Total Accommodation) Information to Duve
• Sync PMS Notes to Duve

2 Way Sync

• Basic: Sync Back Contact Information (Email Address & Phone Number) to the contact fields on the Guest Profile
• Basic: Add a Note with the Pre Check-in summary to the Notes section of the PMS
• Full: Full Support for Companions

1 Way Sync (from PMS to Duve)

What We Sync

🏨 Sync in Room

• Room Name
• Room Type (Unit Type)
• Room Number (Unit Number)
• Floor
• Country
• City
• Street
• Street Number
• Postal Code
• Coordinates
• Max Number of Guests
• Number of Beds
• Number of Toilets

🗓 Sync in Reservation

• Reservation Dates
• Assigned Room
• Reservation ID
• Second Reservation ID
• Booking Source
• Airbnb ID
• Reservation Status
  • Confirmed
  • Checked-in (In House)
  • Checked-out (Post Stay)
  • Canceled
• Guest Name
• Guest Phone (Country inferred from phone code)
• Guest Email
• Guest Nationality (used to determine Guest Language)
• Number of Guests
• Guest Notes
• Booking Agent
• Currency
• Client ID
• Booking.com Direct
• Guest Total Price
• Room and Tax will show on the Payments section (Paid and Unpaid)
• Not Currently Supported for Group Reservations

2 Way Sync (from Duve to PMS)

What We Push Back

📉 Pre Check-In

• Each Companion's information is uploaded to the Guest Profile in PMS
• Verified Email
• Verified Phone Number
• Guest Language
• Guest Country
• Estimated Check-In Time
• Personal Details Updates
• Opt-In
• Custom Questions:
  • Identifying Documents
  • Type of Document
  • ID Date of Issue
  • Nationality
  • Birth Date
  • Address
• Summary Note with all Pre Check-In answers (includes Custom Question responses)

📍 Pre Check-Out

• Pre Check-Out Summary
• Estimated Check-Out Time
• Note with link to reservation in Duve (for Satisfaction Ratings)

OTA Integrations

• Airbnb Direct Integration – Duve