Mark Custom Questions as Sensitive Data – Duve

New! Duve allows our hosts to mark custom question data as 'Sensitive' as part of compliance to shield sensitive information for Duve users.

To build Custom Questions, please see Custom Questions

How to set it up?

Go to Custom Questions and Add New. For example, add a Custom Question to collect ID or Passport Number

Turn on 'Guest Answer is sensitive information'. Once the question is saved, the question is marked as 'Sensitive'.

As part of your compliance protocols, user permissions to view sensitive data can be enabled per user.

Go Settings > Users and click on a User. The user permission is available only for Manager and Team Member permissions.

For your users who you do not want to be able to view sensitive data, remove the permission and flip the green switch to grey.

After guests start to complete Online Check-in, the data which is marked as Sensitive will be displayed like so:

Clicking 'Show' will show the user the sensitive data.

For users without permission, they will see ******* in its place:

Add the column 'Custom Questions' to the List View. Hover the mouse over the Custom Question field to see the tooltip.