Paulina

The Refine button is a new feature that helps hosts ensure professional, clear, and brand-consistent communication with guests. With one click, hosts can instantly refine their drafted messages, im...

Duve is excited to announce its new integration with HotSOS, a leading task management platform in the hospitality industry. This integration enables hotels to streamline operations by automaticall...

Duve is excited to announce its new integration with Alice, a leading task management platform in the hospitality industry. This integration enables hotels to streamline operations by automatically...

DuveAI’s Auto Answer mode allows hosts to automate replies to guest messages. However, some hosts prefer to maintain control over how AI interacts with specific guest segments like VIPs, members, o...

The Customized Shortcuts feature allows hosts to create quick, context-sensitive buttons in the Guest App, giving guests seamless access to important services, upsells, and information.Instead of r...

Duve now allows you to customize how long guest ID documents are stored after being scanned during the check-in process. This feature ensures that your property can remain compliant with regional p...

Duve now supports Regulatory Reporting for Germany through our existing Chekin integration, enabling hosts to automatically transmit required guest data to local authorities and stay compliant with...

How to Connect Your Duve Account to Infor HMSOn the Connect&Sync page, Add a New source and select 'Infor HMS'  Add the Chain Code and Property Code to You're Done! Your Duve and Infor accounts are...

Duve now supports purchases by guests without a reservation or login — also known as Visitors. This feature helps properties capture more revenue from walk-ins, event attendees, and local guests by...

Some properties prefer to align upgrade charges with how guests are billed in the PMS—especially for longer stays. If you’re using Duve with an OHIP PMS connection, you now have the option to apply...