Paulina
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Articles
Recent activity by Paulina-
Open Email in Browser
The “Open Email in Browser” feature allows guests to view any Duve email directly in their web browser.This ensures that the email content — including images, design, and links — is always displaye...
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Dynamic Parameters for Cancellation Policy for Mews Integration
The Dynamic Cancellation Policy parameter allows hotels connected to Mews PMS to automatically include accurate, rate-specific cancellation policies in guest communications.This feature ensures gue...
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Using Tablets with Duve at the Hotel
Using a Tablet at Your Hotel with Duve: 4 Methods for Check-inDuve offers four flexible methods to utilize tablets for guest check-in at your hotel. Whether you prefer a fully self-service approach...
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Refine Text in the Communication Hub
The Refine button is a new feature that helps hosts ensure professional, clear, and brand-consistent communication with guests. With one click, hosts can instantly refine their drafted messages, im...
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HotSOS Task Management Integration
Duve is excited to announce its new integration with HotSOS, a leading task management platform in the hospitality industry. This integration enables hotels to streamline operations by automaticall...
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Alice Task Management Integration
Duve is excited to announce its new integration with Alice, a leading task management platform in the hospitality industry. This integration enables hotels to streamline operations by automatically...
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DuveAI Exception Rules for SmartReply Auto Answer Mode
DuveAI’s Auto Answer mode allows hosts to automate replies to guest messages. However, some hosts prefer to maintain control over how AI interacts with specific guest segments like VIPs, members, o...
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New! Customized Shortcuts for the Guest App
The Customized Shortcuts feature allows hosts to create quick, context-sensitive buttons in the Guest App, giving guests seamless access to important services, upsells, and information.Instead of r...
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Document Deletion policies for Required Documents
Duve now allows you to customize how long guest ID documents are stored after being scanned during the check-in process. This feature ensures that your property can remain compliant with regional p...
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Regulatory Reporting for German Hosts
Duve now supports Regulatory Reporting for Germany through our existing Chekin integration, enabling hosts to automatically transmit required guest data to local authorities and stay compliant with...