Duve is excited to introduce a new feature in the email editor that allows hosts to select specific rental or room-type cover images for their scheduled messages. This enhancement provides more flexibility and personalization for hosts, enabling them to showcase relevant cover images for each rental in their emails.
Overview
The new capability in Duve's email editor allows hosts to include rental-specific or room-type-specific cover images in their emails. This feature is particularly useful for personalizing communication, such as confirmation and arrival emails, making them more relevant and engaging for guests.
Tips and Tricks
- Maximize Personalization: Use the rental/room type cover image to make emails more personalized for each guest. This can improve engagement and make communications feel more tailored.
- First Image Priority: Ensure the first image uploaded to the Rental/Room page is the one you want to use as the cover image, as this is the image the system will pull.
- Fallback Readiness: Always have a suitable brand cover image ready to ensure that your emails still look professional if the rental/room type cover image is not available.
Use Cases
- Personalizing Email Covers:
- Hosts can now determine the main profile cover image at the rental level.
- For each email, hosts can decide to use the rental cover image, making all emails in Duve more personalized and relevant to the guest’s booked rental/room.
- Enhanced Guest Communication:
- By showing the relevant cover image of each rental in the email, hosts can create more engaging and visually appealing communication with guests, improving the overall guest experience.
How to Set It Up
Set up in Each Room Type/Rental in Duve
Go to each room type or rental and set up the Cover image per rental.
Set up in the Email Editor
Navigate to the Scheduled Messages section in Duve Communication. Edit an existing email/add a new one and go to the email editor section
- Select the Image block in the email:
- When editing an email, select the Image block.
- Choose the Cover Image:
Room Type // Rental Type
Select Rental / Room Type Image to use the cover image specific to the rental or room type.
Note: Fallback Option:
- If a rental or room type cover image does not exist, the system will default to using the brand cover image.
- If there are multiple images set in the Room Type or Rental, Duve will take the first one in the list
- If a brand cover image does not exist, Duve will present an empty image indicating that
Comments
0 comments
Please sign in to leave a comment.