1-Way Sync (From PMS to Duve):
- Duve syncs only the following details from the PMS:
- Amount Due: The remaining balance owed by the guest.
- Amount Paid: The total amount already paid in the PMS.
- Note: This is not a live folio sync and does not include other charges from the PMS.
Booking sync fileds:
Room/Property:
- Name
- External Id
- Street number
- Floor
- Street
- City
- State
- Postal code
- Country
- Coordinates
- Room size
- Bed rooms number
- Property type
- Bathrooms number
- Max number of guests
- Minimum check in time
- Maximum check out time
- Number of toilets
- Bed types
Reservation:
- External id
- Start date
- End date
- Booking date
- Booking status
- Number of adults
- Number of children
- Currency
- Booking source label
- Ota Id (if exists)
- Rent price
- Paid amount
- Comments
- Main guest external Id
- First name
- Last name
- Phone number
- Country
- Access code (room code)
2-Way Sync (From Duve to Connected Systems):
- Duve pushes the following details:
- Payment for Stay: information about payments made for the guest's stay.
- Check-Out Billing: Details of final billing at the end of the stay.
- Additional Holds: Information on any holds placed on the guest’s payment method.
- Important: Upsell-related payments are not included in the sync.
Two-way push to Booking sync:
- Comments
- Check-in hour
- Reservation email
- Reservation phone
- Billing orders (not upsells)
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