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OverviewThe enhanced Late Check-Out feature allows you to create and manage multiple Late Check-Out (LCO) offers, each with its own pricing, timing, and eligibility rules. This gives you full flexi...

Overview The Source page is where you manage the knowledge DuveAI uses when it answers your guests. You can find it at Settings > DuveAI > Sources. Every source is a single block of knowledge. Duv...

Guests increasingly want more control over their stay, and skipping room cleaning has become a popular choiceת both for privacy and sustainability. With Duve’s Skip Room Cleaning integration with G...

OverviewThe DuveAI Booking Agent answers pre-booking questions from people who are not yet guests: someone chatting on your website or messaging you before they have a reservation. To answer questi...

OverviewThe Booking Agent is the DuveAI agent for people who are not guests yet. When someone messages you before they have a reservation, typically through the chat widget on your website, the Boo...

IntroductionDuve now offers an improved way to handle Sensitive Data when your property is connected to OHIP.While Duve already masks Sensitive Data inside the platform, some information was previo...

With Duve’s new Credit Guard integration, hotels can now collect payments, holds, and refunds directly through Duve using their existing Credit Guard setup. This means smoother online check-in, eas...

OverviewWith our new TTLock integration, your guests can now use Duve to unlock their rooms.TTLock is a popular digital lock system used across many hospitality properties. By integrating it with D...

Overview - Front Desk Upsells is a Duve tool that lets your front desk agents browse, offer, and record upsell purchases directly from the admin dashboard during a guest interaction, whether at ch...

IntroductionThe Duve Integration with Roommatik Key Dispenser allows you to offer a fully self-service key pickup experience to your guests — directly from the Duve Guest App.By connecting Duve to ...