Q: Which channel can I use to send messages?
A: You can send any message you want using these channels: Duve chat, SMS, WhatsApp, and Airbnb (if available in the PMS).
Q: Where will the replies from guests be received from other channels?
A: All replies are centralized in the communication hub.
Q What is a canned response and how can I add them?
A: You can create a canned response, which is a custom library of frequently asked questions, to quickly respond to FAQs. To add a canned response, go to Settings > Communication > Canned Responses > Add New.
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