StaynTouch Integration Specs

This article explains the steps required to integrate Duve with your StayNTouch account. In order to begin, you must have an Active Duve account.

• Room Information
  • Room Name, Room Type, Room Number, and Floor
  • Max number of guests, Number of beds, toilets
• Reservation Information
  • Reservation Dates and Statuses - Confirmed / Checked-in/ canceled
  • Room Allocation (or Room Type allocation)
  • Contact information (Name, Phone Number, email address
  • Country by phone is pulled from the country code of the phone number
  • Estimated Arrival Time
  • Booking Source
  • Guest Payment for Stay
  • Access Codes

• Updated Guest Contact information
  • Email
  • Phone Number
• Estimated Arrival Time
• Summary Notes
• Orders
  • Early Check-in
  • Late Checkout
  • Room upgrade
  • Custom Services
• Custom Questions field match
  • Nationality
• Details from the Passport Document Upload
  • Passport Number
  • Birth Date
  • Expiration Date
• Pushing PreCheck-in status on the day of Check-in
• Payment for stay with live folio sync (no routing)

• Departure Time
• Note with link to reservation in Duve (to see Satisfaction Ratings)

Related Articles

• How to Connect Stayntouch
• How to Sync a Payment for Stay & Upsell products back to Stayntouch
• New! Add payment methods codes for StayNTouch PMS