Integration Type
2 Way Integration
How to Connect
1-Way Sync (from PMS to Duve)
Room Sync
The following room-level fields are synced:
Room Name
Unit Type
Unit Number
Unit Description
Room Amenities
Floor
Room Size
Maximum Number of Guests
Room Status
Reservation Sync
Reservation Dates
Guest’s Assigned Rooms
Live Availability
Live Reservation Updates
Reservation ID
Second Reservation ID
Airbnb ID
Booking Source
Reservation Status
Guest’s Name, Phone, Email, Address (pre-populated in Online Check-in)
Guest’s Nationality (used to assign language)
Guest Profiles
Number of Guests
Guest Notes
Opt-In
Booking Agent
Rate Plan
Routing
Guest ID/Passport Number
Sub Reservations
Currency
Client ID
Booking.com Direct
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Payments
Folio Sync (Live)
Payment for Stay
Routing Supported
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2-Way Sync (from Duve to PMS)
Pre Check-In
Verified Email
Verified Phone
Guest Country
Reservation Payment
Additional Hold (Opera 22.2+ to support push payments)
Note includes last 4 digits of credit card (not tokenized)
Estimated Check-In Time (ETA)
Personal Details Updates
Opt-In Marketing
Synced to Correspondence section
Pre Check-In Summary (pushed to Reservation Notes)
Attachments: URL to documents section (upload not supported)
Custom Questions Synced
Guest Name
Gender
Date of Birth
ID/Passport Details
Address (City, Country, Street)
Home and Billing Address
Company Name
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Payment for Stay Logic
If payment for stay is completed before arrival, it is assigned to the Deposit/Cancellation section
Room Type to Stay vs. Room Type to Charge supports upgrade tracking
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Pre Check-Out
Pre Check-Out Summary (as a Comment)
Estimated Check-Out Time (ETD)
Upsells
The following upsells are synced back to OHIP and added to the guest folio with an itemized payment type:
Early Check-In
Late Check-Out
Room Upgrades
Custom Services
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